Support
Our support team is always happy to assist you. If you have technical questions, please send us an email to:
In urgent cases you can also call our Support on +43 1 616 32 17 ext. 7500. This number is available Mon through Thu 8 a.m. - 5 p.m. CE(S)T and Fri 8 a.m. - 2 p.m. CE(S)T.
Remote access to your computer is sometimes necessary to detect and fix errors. TeamViewer is the tool of choice we use for this purpose. You can download it simply by clicking on the logo below:
After completing the download, please start TeamViewer. The program will then display an ID. Please let us know exactly this ID. We need it to be able to connect to your computer. Our technicians will be happy to help if you have any further questions.
Our support system enables you to track tickets in detail. To access, please use your login credentials on the login page of the support system.